Effective Date: October 8, 2024
1. Introduction
Youthful Concepts (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. At Youthful Concepts, “policies” refer to the set of principles and guidelines we follow to ensure ethical and responsible conduct in all areas of our business. These policies cover various aspects, including:
- Client Privacy: How we collect, use, disclose, and protect your personal information.
- Promotions and Offers: Terms and conditions for any discounts or special offers we provide.
- Website Usage: Guidelines for how visitors can interact with our website, including comments and media uploads.
- Data Security: Measures we take to safeguard client data and maintain confidentiality.
Our policies are designed to provide transparency and build trust with our clients. They reflect our commitment to upholding the highest standards of professionalism and integrity in all our interactions.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, contact details (address, phone number, email address), and any other information you provide to us when you inquire about our services, book appointments, or participate in promotions.
- Website Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and referring website.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We may use your information for the following purposes:
- Providing and Improving Services: To provide and improve our aesthetic services, respond to your inquiries, and manage appointments.
- Marketing Communications: With your consent, we may use your contact information to send you updates, promotions, and newsletters about our services. You can opt out of receiving these communications at any time.
- Legal Compliance: To comply with applicable laws and regulations.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: For marketing communications and certain other purposes, we rely on your consent.
- Contractual Necessity: We process your information to fulfil our contractual obligations when you book appointments or purchase services.
- Legitimate Interests: We may process your information for our legitimate interests, such as improving our services and website, preventing fraud, and ensuring network security.
5. Data Sharing
We may share your information with:
- Staff: Our staff can access client information to provide and manage services.
- Third-Party Service Providers: We may share information with trusted third-party service providers who assist us with marketing, data analytics, and other business operations. These providers are obligated to protect your information.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information.
- Rectification: You can request correction of any inaccuracies in your information.
- Erasure: You can request the deletion of your personal information, subject to certain exceptions.
- Restriction of Processing: You can request a restriction on the processing of your information in certain circumstances.
- Data Portability: You can request a copy of your information in a portable format.
- Objection: You can object to processing your information in certain circumstances.
To exercise these rights, don’t hesitate to contact us using the contact details provided below.
8. Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at Youthful Concepts, 7 Keong Rd, Albany Creek, QLD 4035. Phone: 0406 951 926, Contact Us
12. Specific Provisions Related to Youthful Concepts
- Promotions: Our promotions are subject to the following terms and conditions:
- Vouchers cannot be transferred to another person.
- Vouchers cannot be exchanged for cash.
- Vouchers cannot be used in conjunction with any other offers, discounts, or promotions.
- Vouchers must be used in full in one transaction.
- Gift vouchers are valid for 12 months from the date of issue.
- Website Comments: We collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help detect spam.
- Media: If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS) included.
- Embedded Content: Articles on our site may include embedded content from other websites. These websites may collect data about you and use cookies.
13. Compliance with Australian Privacy Laws
Youthful Concepts complies with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). These principles govern the collection, use, disclosure, and storage of personal information. We are committed to protecting the privacy of our clients and website visitors by these laws.
14. Website Updates and Changes
Youthful Concepts may update this Privacy Policy periodically to reflect changes in our privacy practices and services offered or to comply with applicable laws and regulations. We will post any revised version of this policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
